Shipping policy

Thank you for shopping with us!

Order Processing

Every item is made to order specifically for you.

Please allow 2–5 business days for production before your order is shipped.

Shipping Times

Once your order has been produced, delivery typically takes 5–12 business days, depending on your location.

Please note that shipping times are estimates and may vary due to customs processing, holidays, weather conditions, or carrier delays beyond our control.

Order Tracking

As soon as your order ships, you will receive a confirmation email with a tracking number so you can monitor your shipment.

International Shipping

We ship to selected countries worldwide. Delivery times may vary depending on the destination.

Incorrect Shipping Address

Please ensure that your shipping address is accurate and complete before placing your order.

We are not responsible for orders shipped to an incorrect address provided by the customer. Additional shipping charges may apply if a package needs to be resent.

Delays

While we strive to deliver your order within the estimated timeframe, unexpected delays may occasionally occur due to customs, transportation issues, or other circumstances beyond our control.

Lost or Damaged Orders

If your order arrives damaged or has not been delivered within the expected timeframe, please contact us within 7 days of the estimated delivery date. We will work with you to resolve the issue as quickly as possible.